Stoop+Stank prints every product when it is ordered. Since we print every product when it is ordered WE ARE UNABLE TO PROCESS EXCHANGES OR REFUNDS. Please be sure to check our size chart before ordering or send us an email for questions. If you receive a defective item, we gladly replace it. Faulty items will be exchanged for the same type of product in the same size. Please contact us at firstname.lastname@example.org for further information.